Experienced Performance Consultant with over 15 years demonstrated history of working in the management, HR Operations consulting industry as well as training design and delivery. Skilled in Human Performance Improvement, Performance measurement, Performance management, Job Evaluations, HR Audits, Strategy Development, Organization Development, Business Process, Training Program Design, Business Planning, Operations Management, management & HR audits and human performance improvement among others. Strong customer service, relationship management skills and business development with a Certified Professional Trainer and Certified HR Consultant from Institute of Human Resource Management Kenya, Certified Competency Mapping Expert. Kate’s area of passion includes Operational Excellence, Performance Management and Performance Improvement, Leadership Excellence and Customer Service Excellence